June 15, 2016

You may remember back in January I mentioned that I was taking break from shows this year. Quite a big step, but one I am really pleased I made, and I say this as we are nearly half way through the year already! I have been spending some time learning to make short films, which has been a steep leaning curve but one I am loving. You may have seen them popping up on social media and here on the website, and more are planned. I have also started to use film in a creative way to record and "look" differently. A huge change from working with a static image. 

They are still experimental, and not at all perfect, but it's a great journey! 

Have a look over on my Instagram blog to see some of the films I have been brave enough to put public so far! 

Ring sizing

Standard designs

Sue makes rings to the size you select when ordering. If the ring does not fit, then she will re-size the ring free of charge (once only) providing:

  1. You (the customer) pay £9 to cover Royal Mail Special Delivery costs for returning the ring to you (can be paid online or via bank transfer).
  2. You (the customer) ensure it is returned within 14 days of delivery.

Please contact Sue before returning a ring for a re-size; it is so useful to have a discussion to help gauge how much adjustment is needed.

Please note: rings must be returned via Royal Mail Special Delivery and opting for the appropriate insurance option to cover the cost of the item. Sue Lane is not responsible for the delivery costs of returning a ring for re-sizing or for lost or damaged rings whilst in transit. For more details, please read our Returns Policy.

After 14 days: Sue will happily resize but at a cost based on the time needed to fulfil the work plus postage. Sue can quote for any work before you return the ring.

Commissioned designs

Any item made just for you, that is not one of Sue's standard designs: You (the customer) need to ensure the size is correct before Sue commences any work. If your order doesn't fit, Sue may be able to resize for you depending on the design and stones used. There may well be a charge involved due to the complexity of the design and for working with stones that where not supplied by Sue which may be difficult to work with. Contact Sue to discuss if it is possible and she can let you know the cost involved, including postage.

Not sure of your ring size?

If you are not sure of your ring size, please contact Sue. She can arrange your order and then post out a free ring sizer to you. You then simply call or email with the measurement.