Copyright notice

  1. Copyright notice
    1. Copyright © 2000-2019 Sue Lane.
    2. Subject to the express provisions of this notice:
      (a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
      (b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
  2. Copyright licence
    1. You may:
      (a) view pages from our website in a web browser;
      (b) download pages from our website for caching in a web browser;
      (c) print pages from our website; and
      (d) stream audio and video files from our website,
      subject to the other provisions of this notice.
    2. Except as expressly permitted by the other provisions of this notice, you must not download any material from our website or save any such material to your computer.
    3. You may only use our website for your own personal purposes, and you must not use our website for any other purposes.
    4. Except as expressly permitted by this notice, you must not edit or otherwise modify any material on our website.
    5. Unless you own or control the relevant rights in the material, you must not:
      (a) republish material from our website (including republication on another website);
      (b) sell, rent or sub-license material from our website;
      (c) show any material from our website in public;
      (d) exploit material from our website for a commercial purpose; or
      (e) redistribute material from our website, save to the extent expressly permitted by this notice.
  3. Acceptable use
    1. You must not:
      (a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
      (b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
      (c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; or
      (d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.
  4. Report abuse
    1. If you learn of any unlawful material or activity on our website, or any material or activity that breaches this notice, please let us know.
    2. You can let us know about any such material or activity by using our contact form.
  5. Enforcement of copyright
    1. We take the protection of our copyright very seriously.
    2. If we discover that you have used our copyright materials in contravention of the licence set out in this notice, we may bring legal proceedings against you, seeking monetary damages and/or an injunction to stop you using those materials. You could also be ordered to pay legal costs.
  6. Permissions
    1. You may request permission to use the copyright materials on our website by writing to us by email or post, using the contact form on the website.
Ring sizing

Standard designs

Sue makes rings to the size you select when ordering. If the ring does not fit, then she will re-size the ring free of charge (once only) providing:

  1. You (the customer) pay £9 to cover Royal Mail Special Delivery costs for returning the ring to you (can be paid online or via bank transfer).
  2. You (the customer) ensure it is returned within 14 days of delivery.

Please contact Sue before returning a ring for a re-size; it is so useful to have a discussion to help gauge how much adjustment is needed.

Please note: rings must be returned via Royal Mail Special Delivery and opting for the appropriate insurance option to cover the cost of the item. Sue Lane is not responsible for the delivery costs of returning a ring for re-sizing or for lost or damaged rings whilst in transit. For more details, please read our Returns Policy.

After 14 days: Sue will happily resize but at a cost based on the time needed to fulfil the work plus postage. Sue can quote for any work before you return the ring.

Commissioned designs

Any item made just for you, that is not one of Sue's standard designs: You (the customer) need to ensure the size is correct before Sue commences any work. If your order doesn't fit, Sue may be able to resize for you depending on the design and stones used. There may well be a charge involved due to the complexity of the design and for working with stones that where not supplied by Sue which may be difficult to work with. Contact Sue to discuss if it is possible and she can let you know the cost involved, including postage.

Not sure of your ring size?

If you are not sure of your ring size, please contact Sue. She can arrange your order and then post out a free ring sizer to you. You then simply call or email with the measurement.