Orders taking longer than normal
An unique and unusual wedding ring symbolising linking two people together.
Dear Sue, I have to write to let you know that the very individual ring you made for me, was an enormously successful birthday present for my wife. Your skills in design and originality were much admired by all those present and to which I would add my own personal and grateful thanks. IF
This ring is made to order and will take 3-4 weeks. Should you need it sooner please do get in touch.
The ring is fully hallmarked and handmade by Sue in her Herefordshire jewellery making studio which you are very welcome to visit by appointment.
The ring will arrive in a beautiful ring box, tied with ribbon and with more details about Sue.
Would you like to chat about this ring? Get in touch or just call Sue on 01885 488836.
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Sue Lane is a contemporary jewellery maker based near Hereford in Herefordshire. Her work is bespoke, modern, unique and handmade. Sue also specialises in jewellery commissions and jewellery remodelling to enable clients to take part in the design process to ensure they have a unique piece of jewellery. You can read more on her About Sue Lane page. You can also check her out on social media:
Sue makes rings to the size you select when ordering. If the ring does not fit, then she will re-size the ring free of charge (once only) providing:
Please contact Sue before returning a ring for a re-size; it is so useful to have a discussion to help gauge how much adjustment is needed.
Please note: rings must be returned via Royal Mail Special Delivery and opting for the appropriate insurance option to cover the cost of the item. Sue Lane is not responsible for the delivery costs of returning a ring for re-sizing or for lost or damaged rings whilst in transit. For more details, please read our Returns Policy.
After 14 days: Sue will happily resize but at a cost based on the time needed to fulfil the work plus postage. Sue can quote for any work before you return the ring.
Any item made just for you, that is not one of Sue's standard designs: You (the customer) need to ensure the size is correct before Sue commences any work. If your order doesn't fit, Sue may be able to resize for you depending on the design and stones used. There may well be a charge involved due to the complexity of the design and for working with stones that where not supplied by Sue which may be difficult to work with. Contact Sue to discuss if it is possible and she can let you know the cost involved, including postage.
If you are not sure of your ring size, please contact Sue. She can arrange your order and then post out a free ring sizer to you. You then simply call or email with the measurement.