Orders taking longer than usual. Contact Sue for info

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Orders taking longer than usual. Contact Sue for info

Home   /   Contemporary Jewellery Maker Blog   /   In these difficult times....

In these difficult times....

March 20, 2020

Sue Lane contemporary jewellery designer.

Who would have thought a few months back we would all find ourselves in such difficult, worrying and turbulent times. Coronavirus has taken as all by surprise. I feel for each and everyone who is affected. I also feel incredibly fortunate to live and work in the rural isolation I do. I've been self-employed for 20 years and for the majority of that time have worked alone and enjoy it very much. For many, it is not a natural way of life, and I understand. 

Sunrise in Herefordshire

I am continuing to work and keep my routine as normal as possible. I am of course governed by the outside world, deliveries may take longer, and perhaps will stop, bullion dealers and the Assay Office all have a huge impact. So, it's "let's wait and see". I have no doubt we will all get through this together. I will continue to post on Instagram and Facebook, and keep you as updated as possible. 

Contemporary rings with my office dog

So, for now, my office dog (currently snoring away right beside me in blissful ignorance) and I hope you, your friends and family stay safe and well. 

I'm here in the studio making jewellery if you need me....

Diamond and gold necklace commission recently up-cycled from old family jewellery

 





Ring sizing

Standard designs

Sue makes rings to the size you select when ordering. If the ring does not fit, then she will re-size the ring free of charge (once only) providing:

  1. You (the customer) pay £9 to cover Royal Mail Special Delivery costs for returning the ring to you (can be paid online or via bank transfer).
  2. You (the customer) ensure it is returned within 14 days of delivery.

Please contact Sue before returning a ring for a re-size; it is so useful to have a discussion to help gauge how much adjustment is needed.

Please note: rings must be returned via Royal Mail Special Delivery and opting for the appropriate insurance option to cover the cost of the item. Sue Lane is not responsible for the delivery costs of returning a ring for re-sizing or for lost or damaged rings whilst in transit. For more details, please read our Returns Policy.

After 14 days: Sue will happily resize but at a cost based on the time needed to fulfil the work plus postage. Sue can quote for any work before you return the ring.

Commissioned designs

Any item made just for you, that is not one of Sue's standard designs: You (the customer) need to ensure the size is correct before Sue commences any work. If your order doesn't fit, Sue may be able to resize for you depending on the design and stones used. There may well be a charge involved due to the complexity of the design and for working with stones that where not supplied by Sue which may be difficult to work with. Contact Sue to discuss if it is possible and she can let you know the cost involved, including postage.

Not sure of your ring size?

If you are not sure of your ring size, please contact Sue. She can arrange your order and then post out a free ring sizer to you. You then simply call or email with the measurement.