Eternity rings and Autumn.

Posted on September 19, 2013 by Sue Lane

Well, how on earth did we get to the end of September. Time flies, I know we all say it, but this year it seems like a switch has flicked and Autumn has popped up. This is my busiest time of year. Goldsmiths' Fair is fast approaching. Closely followed by Dazzle Manchester, Hereford Contemporary Craft Fair and the frenzy of Christmas. Although this is my 11th year of doing the Goldsmiths' Fair, nerves and anxiety always kick during the final few day before the show begins.

So, with my workshop buddy by my side (the dog), radio on, wind blowing and rain pattering on the window, last minute rings and necklaces are coming together on the bench.

I shall post some of the new things I am going to be showing at the Fair very soon, but in the meantime here are some wedding rings and eternity rings I have finished over the past weeks.

If you are in London during the second week of Goldsmiths' Fair (1st-6th October 2013) do come along and say hello.

 

 

Top left: 9k white gold and 2mm diamond.
Top right: Silver and diamond ring.
Bottom left: Platinum and 16  x 1.3mm diamond ring.
Bottom right: Platinum and 30 diamond ring.
Contact me to say hello!

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Sizing, delivery, returns

Buying jewellery couldn't be simpler

  1. Simply choose the piece you would like to order.
  2. Purchase online or give Sue a call. Most major credit and debit cards can be accepted over the telephone, whilst bank transfers and cheques are also an option for you - contact Sue for details.
  3. Sue makes all the work by hand. If the jewellery you have ordered is in stock, she can despatch quickly, usually within 2 days. If not, Sue will make it for you; this can take between 3 days to 3 weeks, depending on complexity and time of year.
  4. To be sure of your delivery time have a chat with Sue first. If your order is very urgent or you have a deadline, talk to Sue - she will do her very best to make it in time for you.
  5. All orders are beautifully packaged in a lovely black and grey box with Sue Lane written on the outside and then tied with ribbon. It's then wrapped in lots of tissue to make it’s safe journey to you.
  6. POSTAGE IS FREE! Sue doesn’t charge you a thing for postage. All orders are sent Royal Mail Special Delivery, meaning it is insured and guaranteed next day delivery by your Postman. Your signature will be needed but if you’re not in a card will be left for you.

Returns

If for any reason you don’t love your piece of Sue Lane jewellery it can be returned within 14 days of purchase providing it is unworn and in it’s original packaging and a full refund will be given. 

All items must be returned via a fully insured delivery service. I (Sue Lane) am not responsible for the delivery costs of returned items or for lost or damaged items whilst in transit.

  1. You MUST contact Sue before returning any item.
  2. You will receive a full refund within 14 days of receipt of the item.
  3. Please note that commissioned items are non-returnable.
  4. You can also exchange your piece of jewellery within 14 days of purchase. You MUST contact Sue before returning any item for an exchange.
  5. Should the item you are exchanging to have a higher value than the returned item, you will be sent an invoice for the additional amount which can be paid by card, bank transfer or cheque. If the item is cheaper, Sue will refund the difference.
  6. Once payment is sorted and the new piece made, Sue will post it to you.

Ring sizing

Sue makes rings to the size your select when ordering. If the ring does not fit, then she will re-size the ring free of charge (once only) providing:

  1. You pay £9 to cover Royal Mail Special Delivery costs for returning the ring to you (can be paid by cheque or back transfer).
  2. You ensure it's returned within 14 days of delivery.

Please do contact me before returning any ring for a re-size, it is so useful to have a discussion to help gauge how much adjustment is needed.

Please note: rings must be returned via a fully insured delivery service. I (Sue Lane) am not responsible for the delivery costs of returning a ring for re-sizing or for lost or damaged rings whilst in transit.)

Sue will happily resize, refinish or repolish the ring at any time after the 14 days have expired, but at a cost based on the time needed to fulfil the work which Sue can quote before you return the ring.

Not sure of your ring size?

If you are not sure of your ring size, please contact Sue. We can arrange your order and then post out a free ring sizer to you. You then simply call or email with the measurement.

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As I have mentioned postage is FREE within the UK. Outside the UK (the countries below only) there will be an additional small charge of £10 to cover extra delivery costs. 

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