As many of you may know, I am showing at Goldsmiths' Fair from Monday 29th September to Sunday 5th October. It can be a little confusing because the show is split into two weeks, and for the first time this year, each week has a completely different set of makers. Week one is underway now with those exhibitors taking down on Sunday evening and my week, "Week Two" setting on Monday, ahead of the Private View Monday evening!
The Fair is held in the magnificent Goldsmiths Hall, a beautiful building steeped in history, close to St Paul's Cathedral in the city of London. The Company have made dramatic changes to the Fair this year, aiming to push the show forward and to open it up to a new audience. Visually, it will be more gallery like, there are talks by people in the jewellery industry and many other changes I will see when I arrive!
The days before any large show are daunting, even after 11 years of Goldsmiths' I can't say it gets that much easier! However, chatting to customers is the enjoyable part, and I look forward to the opening!
Sue makes rings to the size you select when ordering. If the ring does not fit, then she will re-size the ring free of charge (once only) providing:
You (the customer) pay £9 to cover Royal Mail Special Delivery costs for returning the ring to you (can be paid online or via bank transfer).
You (the customer) ensure it is returned within 14 days of delivery.
Please contact Sue before returning a ring for a re-size; it is so useful to have a discussion to help gauge how much adjustment is needed.
Please note: rings must be returned via Royal Mail Special Delivery and opting for the appropriate insurance option to cover the cost of the item. Sue Lane is not responsible for the delivery costs of returning a ring for re-sizing or for lost or damaged rings whilst in transit. For more details, please read our Returns Policy.
After 14 days: Sue will happily resize but at a cost based on the time needed to fulfil the work plus postage. Sue can quote for any work before you return the ring.
Any item made just for you, that is not one of Sue's standard designs: You (the customer) need to ensure the size is correct before Sue commences any work. If your order doesn't fit, Sue may be able to resize for you depending on the design and stones used. There may well be a charge involved due to the complexity of the design and for working with stones that where not supplied by Sue which may be difficult to work with. Contact Sue to discuss if it is possible and she can let you know the cost involved, including postage.
Not sure of your ring size?
If you are not sure of your ring size, please contact Sue. She can arrange your order and then post out a free ring sizer to you. You then simply call or email with the measurement.